Hiring a packers and movers company is a big decision. You are trusting someone with your furniture, appliances, and personal belongings. Before you book, it is important to do a few simple checks to make sure the company is genuine and trustworthy.
Check the Company's GST Registration
Any genuine business in India must have a GST (Goods and Services Tax) registration number. Ask the company for their GSTIN. You can verify it for free on the official GST portal. If a company does not have a GSTIN or refuses to share it, that is a warning sign.
Ask for a Written Quotation
A reliable company will give you a written cost estimate before the move. This quotation should mention the pickup and delivery locations, the services included, and the total price. Do not trust companies that give only a verbal quote. A written quote protects you from unexpected charges on moving day.
Read Customer Reviews
Search for the company name on Google and check their reviews. Look for reviews that mention specific details about the move, such as how carefully the movers handled furniture or whether the delivery arrived on time. Be careful of companies that have only five-star reviews with no description, as these can sometimes be fake.
Verify the Company's Physical Address
A genuine packers and movers company will have a real office address. Search for the address on Google Maps. Check if the company website matches the address they gave you. If the address does not exist or the office looks empty, you should think twice before booking.
Ask About Insurance for Your Goods
Find out whether the company offers transit insurance for your belongings. Transit insurance covers damage or loss that happens during the move. Some companies include basic insurance in the price. Others charge extra for it. Ask clearly before you book so you know what is covered.
Things to Check Before Booking
- GSTIN is available and verifiable on the GST portal
- Written quotation with a clear price breakdown
- Real office address with a working phone number
- Positive Google reviews with specific details
- Clear answer about insurance or liability for damage
- No demand for a large upfront payment before the move
A Simple Rule to Remember
If a company's price seems too good to be true, it usually is. A very low quote often means the company plans to charge extra once your goods are loaded. Always compare at least two or three quotes before making a final decision.